Chief Operations Officer
Vice President, Contact Center and Enterprise Applications
ROI Communications Corp acts as a consultant for its clients and works on their behalf. We leverage our partnerships to design network solutions that increase our customers’ performance and resiliency. We are customer advocates who use our knowledge of the marketplace to deliver technology at a competitive cost.
Once a sale is made, ROI Communications Corp acts as an extension of your IT team. We have dedicated project managers who will work directly with your IT team to plan, design, implement and operate your network solutions in a timely fashion to ensure that all the project deliverables and timelines are met. Our back office team will remain with our customers throughout the life of a contract. We will work moves, adds, changes and disconnects on your behalf. ROI Communications Corp back office will open repair tickets for our customers and escalate to help restore your services as quickly as possible. We will conduct quarterly bill reviews to ensure that your services are billing to contract.
ROI Communications Corp Telecom Expense Management powered by Global Sourcing Group can deploy software for our clients to eliminate overcharges for wireline service and to make sure your employees are placed into the proper wireless plan. Inventory review will eradicate unused circuits and phone lines from your phone bill and save you money!
ROI Communications Corp offers a complete portfolio of services for your telecommunications needs. Call us today!